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Understand Outlook 2003 and the Outlook Today interface
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Use Menus, Toolbars, and keyboard shortcuts
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Use the Navigation pane to display Outlook folders
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Display the calendar in day, week, work week, and month views in the Appointments Panel
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Navigate to different dates in the calendar
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Create a simple appointment in the Appointments Panel
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Create a complex appointment using a form
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Edit existing appointments
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Add labels and categories to appointments
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Add a recurrence pattern to an appointment
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Create an all-day event
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Create a group schedule to display free/busy times for people and resources
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Create a meeting request to members of a group schedule
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Print a daily, weekly, and monthly style calendar in standard or custom formats
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Adjust page setup for printing
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Display contact information in graphical and tabular list formats
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Record standard and detailed information about a person in a contact
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Use a contact to create e-mail messages and track important activities
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Print contact information in multiple formats
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Create a basic task
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Assign due dates and priority level to a task
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Assign a recurrence pattern to a task
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Use custom filters to display tasks
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Sort task information