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Microsoft Office Outlook 2003
Introduction to Email
 

Course Description

This course is designed for the individual who wants to use Outlook to send and receive inter-office and Internet electronic mail, and to automate the organization and manipulation of those e-mails. You will learn how to send, receive, automate and organize e-mail, as well as features that save time and help you maximize each marketing impression when you send e-mail to your customers. For example, you will learn to store your company logo along with formatted text, as a signature. Outlook can help you propagate your company brand image by automatically displaying the signature at the bottom of every e-mail message you create.

Content

  • Create action buttons in your presentation for an advanced navigation structure


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Prerequisites

  • Understand Outlook 2003 and electronic mail

  • Activate Outlook and investigate the Outlook Today interface

  • Use Menus and Toolbars to perform common functions and navigate folders

  • Configure Navigation Pane to show more or fewer buttons in relation to the folder list

  • Create and send a message to one or more recipients

  • Read a message using the Desktop Alert window and Message AutoPreview

  • Reply to a message

  • Create an electronic signature

  • Enhance message text with character and paragraph formatting

  • Forward a message

  • Use the address book to address a message

  • Create a personal distribution list and send a message to distribution list members

  • Save an unsent message as a draft to be sent at a later time

  • Display a group of related messages as a conversation topic

  • Create folders to store important messages on the Outlook Exchange server

  • Filter and sort items

  • Print messages and delete messages

  • Send and receive an e-mail message with an attached Microsoft Office file

  • View and edit attachment

  • Resend a message

  • Automate message handling while out of office using the Out of Office Assistant to create rules

  • Recall a message



Prerequisites

  • Introduction to Windows or Equivalent Experience


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