-
Understand Outlook 2003 and electronic mail
-
Activate Outlook and investigate the Outlook Today interface
-
Use Menus and Toolbars to perform common functions and navigate folders
-
Configure Navigation Pane to show more or fewer buttons in relation to the folder list
-
Create and send a message to one or more recipients
-
Read a message using the Desktop Alert window and Message AutoPreview
-
Reply to a message
-
Create an electronic signature
-
Enhance message text with character and paragraph formatting
-
Forward a message
-
Use the address book to address a message
-
Create a personal distribution list and send a message to distribution list members
-
Save an unsent message as a draft to be sent at a later time
-
Display a group of related messages as a conversation topic
-
Create folders to store important messages on the Outlook Exchange server
-
Filter and sort items
-
Print messages and delete messages
-
Send and receive an e-mail message with an attached Microsoft Office file
-
View and edit attachment
-
Resend a message
-
Automate message handling while out of office using the Out of Office Assistant to create rules
-
Recall a message